(gelezen op Internet) Why can't I print web pages?
Remove spyware from your computer to stop printing errors
Tim Smith, Computeract!ve 16 Oct 2006
Q
When trying to print from the internet with Internet Explorer, using
either the Print icon or by going to the File menu and selecting Print,
I receive an error message and the print doesn’t work.
It says:
“An error has occurred in the script on this page. Line: 93. Char: 1.
Error: Access is denied. Code: 0. URL
res://C:WINDOWSsystem32shdoclc.dll/preview.dlg”.
The printer is
an Epson CX 6600 and it works fine otherwise – all of the other
programs on the computer can print without problems. I am using Windows
XP Home with Service Pack 2 installed. Trevor Hazelwood
A
This occurs because a piece of spyware called Surfairy is installed on
your computer. One of its side-effects is that it stops Internet
Explorer from printing, hence the error message detailed above. To
remove Surfairy, click on the Start button and then select Run, and
then type ‘c:program filessurfairyuninstall.exe’ (without the quotes)
and follow any instructions that appear on the screen.
If that
doesn’t work, or if Surfairy can’t be uninstalled, try using a spyware
killer such as Ad-Aware or Spybot Search and Destroy, both of which
should be able to remove the program.
Failing that, you can stop
Surfairy from working by disabling browser extensions in Internet
Explorer. To do so, click on the Tools menu in Internet Explorer, and
select Options, then the Advanced tab. Scroll down to the entry ‘Enable
third-party browser extensions’ and click on it to remove the tick.
Click on OK, then restart Internet Explorer.
However, this might
not remove Surfairy, and it may also disable any toolbars, such as the
Google Toolbar, that you have installed.
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